ABOUT GRUMBLE

WHAT IS GRUMBLE?

Grumble was founded with a simple yet powerful idea: to create a community where consumers can share their experiences and feedback about businesses they interact with. Whether it’s a cozy neighborhood café, a reliable mechanic, or a trusted healthcare provider, we believe that every business has a story to tell, and every customer has a voice that deserves to be heard.

WE OFFER MANY BENEFITS

  • Had a negative experience and unsure where to express your frustrations? Customers can effortlessly leave a review for the company they had an issue with.

  • Comment on complaints from other users and offer advice that could help solve their problem, especially if you’ve been in a similar situation.
 
  • Read complaints from other consumers who have already dealt with the company, and decide if you should use their services.

HOW GRUMBLE WORKS

You can simply choose ”write review” and complete the form and required details. Once submitted, it will be published once reviewed by Grumble. 

Grumble will then attempt to contact the company and relevant person notifying them of your review and ask for a solution.

The business will contact you from the details that were provide during the submission.

THE MISSION OF GRUMBLE

Our mission is to help consumers and companies worldwide find common ground and reach mutually beneficial solutions. Beyond submitting complaints, consumers can use our website as a comprehensive database of companies, where they can see overall ratings, read reviews, and decide whether to use a company’s services or opt for another.

We collaborate directly with company representatives, offering a two-fold benefit: customers get their issues resolved quickly and efficiently, and companies gain valuable insights into their customers and areas for improvement. Our platform serves as a mediator, enabling consumers and companies to communicate effectively and solve problems together.

Each year, we uphold the same principle we started with: advancing our platform. We achieve this by partnering with new companies and exploring innovative ideas to make GrumbleSA.co.za even more effective for both consumers and businesses.