One must be mobile connected. Knowing how to do a SIM swap is essential whether your device is being upgraded, you are switching providers, or just a broken SIM card needs replacement. The process is meant to be easy for Telkom consumers so that you may quickly finish a SIM exchange utilizing several approaches, including USSD code for Telkom sim swap.
With an eye on the USSD code, the procedures involved, and extra advice to guarantee a seamless transition, this blog post will explore the specifics of doing a SIM exchange with Telkom.
What Is a Sim Swap?
A SIM swap is the process of moving your mobile number from one old SIM card to a new one. For numerous reasons, including these, this could be required:
Lost or stolen SIM card: Should your SIM card be lost or stolen, a swap guarantees that your number is safe and may be used on a replacement SIM.
Damaged SIM Card: Should physical damage to your SIM card make it useless, a swap is required.
Changing to a new phone could need you to move your number to a new SIM card fit for your handset.
modifying SIM types: For more recent devices, switching from a regular SIM to a micro- or nano SIM usually calls for a SIM swap.
Knowing the value of a SIM exchange can allow you to value a flawless operation.
Why for SIM swaps should one use USSD codes?
Without an internet connection, USSD (Unstructured Supplementary Service Data) codes provide a handy approach to access many mobile services. Starting a SIM exchange with USSD codes is a quick and easy way for Telkom consumers to do. Using USSD codes offers advantages including:
Direct starting the process from your mobile device will save you from visiting a store or using the internet.
Save time by: Usually faster than other techniques, the USSD process lets you do the exchange in few minutes.
Easy for Users: The simple nature of the prompts helps anyone to traverse the process.
USSD Code for Telkom Sim Swap
Set the USSD Code by dialing: Start by on your Telkom mobile smartphone dialing *135#. This will highlight the Telkom menu.
Choose the SIM swaps option. Search the menu choices for the SIM change tool. Choose this choice using the on-screen cues.
Enter Your Details: You will be asked to input your personal information including the new and old SIM card numbers. Make sure your new SIM card is on hand for this stage.
For security, you will get an OTP by SMS one-time password. Verifying your identification during the swap procedure depends critically on this code.
Validate the swap. As asked, enter the OTP. This stage is crucial to verify your ownership of the cellphone number being switched.
Your new SIM card will be activated following confirmation of the exchange. This process could last anywhere between few minutes and twenty-four hours. Keeping your old SIM card till the new one runs entirely is advised.
Once the new SIM is turned on, slide it into your phone and test it by calling or messaging to be sure everything is operating as it should.
Key Issues
Make sure you have network coverage while doing the SIM exchange since a poor signal could interfere with the operation.
Before transferring SIM cards, back up any significant contacts or data kept on your previous SIM card to prevent losing information.
Store your old SIM card safely until the new SIM is turned on and operating as it should.
Different Approaches for SIM Replaces
Although USSD codes offer a fast and easy approach to do a SIM swap, Telkom gives further choices for consumers who might want something else.
With a WhatsApp self-service channel for SIM swaps, Using WhatsApp Telkom has embraced digital communication. Those who would rather message than utilize more conventional means will especially find this approach rather helpful. Use these guidelines to start a SIM switch over WhatsApp:
Save Telkom’s WhatsApp number. Put 081 160 1700, the WhatsApp number of Telkom, on your contacts.
Transmit a message. Request a SIM switch by open WhatsApp and messaging Telkom’s number.
Use the prompts as guide. Asking for required information—including your old and new SIM card numbers—the automated system will lead you through the process.
Confirm: You will be confirmed of the SIM switch once you have supplied all necessary details.
Making a visit to a Telkom Store
Visiting a Telkom store is a good choice for consumers who need more help or who would want face-to-face contacts. Here is how to go forward:
Find a Telkom Store: The closest store can be located via the Telkom website or app.
Bring pertinent paperwork. Make sure you have your old SIM card, evidence of identity—such as a passport or ID—and evidence of residence—such a utility bill.
Talk to a representative: When you arrive, chat with a Telkom agent to help with the SIM swap process. They will walk you through the required processes and guarantee that all of the documentation is in order.
finish the swap: The agent will handle your SIM exchange request once all information is confirmed.
See also: Telkom internet settings USSD code
Frequently Asked Questions on USSD Code for Telkom Sim Swap
A SIM swap takes what length of time?
A SIM swap’s activating time could vary. Usually, the new SIM card takes few minutes to 24 hours to become completely functional. Should delays outside of this period arise, it is essential to get help from Telkom customer service.
Can I swap my SIM?
Yes, Telkom lets consumers use USSD codes or WhatsApp to independently execute SIM exchanges. Still, visiting a Telkom store is a good choice if you would like help or run across problems.
In case I don’t have my old SIM card?
You may start a SIM exchange even if your old SIM card is lost or damaged. To verify your identity and ownership of the cell number, you might, nevertheless, have to offer more proof.
Does a SIM swap cost anything?
Although utilizing USSD or WhatsApp for a SIM change is usually free, there can be fees related with doing the swap in-store. Before going forward, it is advised to ask about any possible costs.
Should my new SIM not work, what should I do?
Try the following if your new SIM card does not work post activation:
Start your gadget to renew the network connection.
Make sure the SIM card fits the device exactly.
Inquire about local network coverage.
See Telkom customer service for more help.
In summary
A SIM change with Telkom is an easy operation with several ways to be done: USSD codes, WhatsApp, or in-store visits.
Customers can effectively pass their mobile number to a new SIM card by getting ready the required paperwork and following the described procedures. Telkom guarantees that users may remain connected with minimum effort whether they decide to manage the procedure alone or ask for help.
Your SIM swap experience can be seamless and stress-free with the correct USSD code for Telkom sim swap knowledge and planning, so enabling you to keep enjoying continuous mobile service.
